Network-Alerts
iStock.com/dszc

UNPLANNED SERVICE OUTAGE: Inmarsat — Prepay

30. July 2022 - 22:07:01 CESTVERÖFFENTLICHTMailversand: 2022-07-30 22:20:04

We would like to make you aware of a Unplanned Service Outage affecting Inmarsat Prepay Services. This includes topping up a Prepay SIM and checking a Balance. 

Status Unplanned — Ongoing
Service Impacted Inmarsat Prepay
Start Time 30th July 2022 approx­i­mately 19:00 UTC
End Time Ongoing
Impact to Customers Currently no Inmarsat Prepay Provi­sioning can be actioned. This includes Topping up a SIM and checking a SIM balance.
Further Infor­mation A case has been raised with Inmarsat and we are awaiting further infor­mation regarding the outage.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

We will be happy to send you the Network Alerts free of charge by e‑mail: Subscribe to Network Alerts