We would like to advise you of the forthcoming maintenance in AMER and AORW region. This is an essential planned satellite reconfiguration to accommodate new operational requirements over the Inmarsat 4F3 coverage. During the maintenance period services in AMER and AORW will be not available for a period up to 60 minutes, where possible services will be recovered in the overlapping regions (APAC-POR-AORE-EMEA-IOR).
The details and timeline of the changes are reported below:
Start | 07:00 UTC, 9th November 2021 |
End | 10:00 UTC, 9th November 2021 |
Services affected | BGAN/FB/SB AMER, SB‑S AMER, GSPS AMER, Classic Aero AMER & AORW, IsatM2M AORW, IDP |
Regions/Spots affected | AMER and AORW |
Single or multiple Outage & Duration | Single outage of up to 60 minutes |
Outage impact | Terminals will lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available |
Terminal types affected | All |
Actions needed by user | Re-start the terminal if it does not re-join the network after 15 minutes |