Thuraya: Unplanned Service Interruption Notification

25. Januar 2022 - 10:01:05 CETVERÖFFENTLICHT

Kindly note that voice services on Thuraya 2 are still down while packet services have been partially recovered. The existing packet sessions on Thuraya 2 remains connected but the new connection requests are prevented. We are working to fully recover the services of Thuraya 2.

Thuraya 3 voice and packet services have been completely restored. Rest assured, we will continue to keep you updated.

Services affected: Voice and Packet Services
Regions/Spots/Satellites affected: Thuraya 2 and Thuraya 3
Impact: Voice and packet service interruption
Date/time activity begins: Tuesday 25th January 2022 05:45 GMT
Date/time activity ends: N/A
Activity duration: Ongoing
Technical reason: Under inves­ti­gation and troubleshooting

Thuraya 2 coverage
Thuraya 2 coverage

Thuraya 3 coverage
Thuraya 3 coverage

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

Gerne senden wir Ihnen die Network-Alerts kostenlos per E‑Mail: Network-Alerts abonnieren