Planned System Activity: Thuraya Network System Notification
Please note that this activity is being held to implement the new frequency slot for the highlighted regions within Thuraya 2 and Thuraya 3 coverage. During the activity, there is a possibility that services could be interrupted for up to 10 minutes (under each satellite) due to frequency change. Thuraya’s terminals have the capability to recover automatically. However, if they continue to Search for Network or remain on Acquiring status, a power restart is needed. This will help maintain an optimum quality of Thuraya voice and packet services. The two-hour activity window includes implementation, testing and monitoring.
Service Impact: Potential interruption of voice and packet services for up to 10 minutes (under each satellite), due to new frequency slot allocation for the highlighted regions.
Kindly see the below timings and involved spot beams highlighted for your reference for download at the bottom of this alert.
Planned System Activity
Date/time Activity begins: Thuraya 3: Monday 31st January 2022 17:00 GMT
Thuraya 2: Tuesday 1st February 2022 00:00 GMT
Date/time of Activity completion: Thuraya 3: Monday 31st January 2022 19:00 GMT
Thuraya 3: Tuesday 1st February 2022 02:00 GMT