Planned System Activity: Thuraya Network System Notification

27. Januar 2022 - 16:01:26 CET

Planned System Activity: Thuraya Network System Notification

Please note that this activity is being held to implement the new frequency slot for the highlighted regions within Thuraya 2 and Thuraya 3 coverage. During the activity, there is a possi­bility that services could be inter­rupted for up to 10 minutes (under each satellite) due to frequency change. Thuraya’s terminals have the capability to recover automa­ti­cally. However, if they continue to Search for Network or remain on Acquiring status, a power restart is needed. This will help maintain an optimum quality of Thuraya voice and packet services. The two-hour activity window includes imple­men­tation, testing and monitoring.

Service Impact: Potential inter­ruption of voice and packet services for up to 10 minutes (under each satellite), due to new frequency slot allocation for the highlighted regions.

Kindly see the below timings and involved spot beams highlighted for your reference for download at the bottom of this alert. 

Planned System Activity 

Date/time Activity begins: Thuraya 3: Monday 31st January 2022 17:00 GMT 

Thuraya 2: Tuesday 1st February 2022 00:00 GMT 

Date/time of Activity completion: Thuraya 3: Monday 31st January 2022 19:00 GMT 

Thuraya 3: Tuesday 1st February 2022 02:00 GMT 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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