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Planned System Activity: Thuraya Network System Notification

24. März 2022 - 02:03:02 CET

Planned System Activity: Thuraya Network System Notification

Please note that this activity is part of our conti­nuous efforts to upgrade the system to ensure stable and reliable network perfor­mance. It involves upgrading the current packet gateway station to the new packet gateway station. During the activity window, regions highlighted in red below within Thuraya‑3 coverage will be migrated to the new packet gateway. As a result, all Thuraya packet services will be unavailable for 15 minutes. The window covers pre-migration activity, actual migration, post migration and system monitoring. Any incon­ve­nience due to this activity is regretted.

Any incon­ve­nience due to this activity is regretted. 

Service Impact: Potential service inter­ruption of packet services for 15 minutes during system migration

Kindly see the below timings and involved spot beams highlighted for your reference for download at the bottom of this alert. 

Planned System Activity 

Date/time Activity begins: Monday, 28th March 2022 18:00 GMT

Date/time Activity ends: Monday, 28th March 2022 20:00 GMT

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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