Ongoing: Unplanned Inmarsat CDR Outage. Update #21

12. November 2022 - 21:11:02 CETVERÖFFENTLICHTMailversand: 2022-11-12 21:00:04

Unplanned Inmarsat CDR Outage

Start Time: Monday 7th November 2022 11:40

Estimated end time: Ongoing

Inmarsat have been and continue to experience unplanned degra­dation and outages to their CDR distri­bution. we as a result are experi­encing delays in receiving CDRs.

These delays prevent we’s ability to provide a timely monitoring service. Therefore there may be delays in all Inmarsat alerts, monitoring/high usage reports and service suspension. Low balance alerts may not function until the problem is resolved.

IP data usage can still be monitored via INTEGRA See – we’s free monitoring tool available on all IP data services. INTEGRA Control enables you to set real-time alerts which are not affected by billing/CDR-based outages.

We are working with Inmarsat to resolve the outage and will provide further updates.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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