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INMARSAT UNSCHEDULED OUTAGE – Resolved

15. Dezember 2022 - 22:12:02 CETVERÖFFENTLICHTMailversand: 2022-12-15 22:20:04

INMARSAT UNSCHEDULED OUTAGE – Data and Voice Prepay Services – Resolved

Start Time:

Thursday 15th December at 16:04 UTC

End Time: Thursdat 15th December at 17:20 UTC

Services affected: Inmarsat Data and Voice Prepay Services

Discription:

We would like to advise that the Inmarsat unsche­duled outage has been Resolved.

Prepaid Services for Voice and Data have been Restored.

We sincerely apologise for any incon­ve­nience this may have caused.

If you have any queries please contact we Global Customer Support on +44 (0) 1493 441 485 or GlobalCustomerSupport@TheweGroup.com.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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