UNSCHEDULED OUTAGE – Inmarsat I4F1 – All Services Impacted – Update #12

20. April 2023 - 20:04:01 CEST

Inmarsat are currently experi­encing an Ongoing Unplanned Outage on their I‑4 F1 Satellite affecting all L‑Band Services in the Asia-Pacific Region. Some services have been restored and more continue to recover onto the network.

Status Unplanned Outage – Ongoing
Network and Service Inmarsat: I‑4 F1 Satellite Asia-Pacific Region

All Services – L‑Band

Start Time 16th April 2023 22:50 UTC
End Time Ongoing
Outage Infor­mation Please be advised that recovery proce­dures to restore services on the Inmarsat I‑4F1 Satellite are ongoing.

In relation to the previous commu­ni­cation yesterday, Inmarsat continues to monitor the services that have been restored to ensure the optimum perfor­mance levels are met. This is an ongoing activity and we have the necessary resources managing this.

With regards to GSPS (satellite services), Inmarsat continue to work behind the scenes on the resto­ration of this service. 

An update will be provided tomorrow (Fri 21st March) by 12.00 UTC.

Inmarsat regrets the outage and apolo­gises to all impacted users.

We apologise for any incon­ve­nience this may cause. 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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