Inmarsat: Planned Maintenance – Burum Teleport 06/11/2023

31. Oktober 2023 - 04:10:02 CETVERÖFFENTLICHTMailversand: 2023-10-31 04:35:08

We would like to inform you of the upcoming planned maintenance at Inmarsat’s Burum Teleport. As part of customer service impro­ve­ments, Inmarsat engineers will re-route traffic to a New higher capacity infra­structure at the Burum Teleport. This activity will cause multiple short inter­rup­tions to services for up to 5 minutes each. During these inter­rup­tions traffic degra­dation is expected.

The Details and Timeline of the Maintenance window are reported below:

Activity: Burum Teleport Maintenance
Services Affected: BGAN / FB / SB, BGAN M2M, SB‑S 1.0, SB‑S 2.0
Date of Outage Monday 6th November
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Geogra­phical Area EMEA / IOR (Indian Ocean Region)
Single or Multiple Outage(s): Multiple. Up to 3x, 5 minute outages.
Outage Impact All BGAN / FB / SB data services will experience Degre­dation / Outage.
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes.

We would like to take this oppor­tunity to apologise for any incon­ve­nience this activity may cause. 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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