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UNPLANNED MAINTENANCE – INMARSAT NETWORK – RESOLVED

04. Dezember 2025 - 20:12:06 CETVERÖFFENTLICHTMailversand: 2025-12-04 20:31:57

We would like to notify you of an Unplanned Service Outage affecting Inmarsat Network has been resolved.

Activity Unplanned Service Outage
Status Resolved
Start Date & Time (UTC) 2nd December 2025 03:21 UTC
Estimated End Date & Time (UTC) 4th December 2025 18:30 UTC
Service(s) Affected Inmarsat Network – Classic Aero and GSPS Services in AMER Ocean Region
Description Inmarsats Laurentide ground station experi­enced a power outage, and shortly after the backup ground station in Paumalu became isolated due to a fibre cut.Classic Aero and GSPS will be out of service in the AMER Ocean Region until the fibre is restored. Inmarsat’s engineers continue to work through this incident, which is being treated as a priority 1, and as soon as more infor­mation is available, this will be shared.
Action(s) Required by Users None

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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