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PLANNED MAINTENANCE – THURAYA VOICE AND PACKET

22. November 2025 - 13:11:15 CETVERÖFFENTLICHTMailversand: 2025-11-22 13:06:42

we would like to notify you of a planned maintenance window affecting Thuraya Voice and Packet

Activity Planned Maintenance
Start Date & Time (UTC) 24/11/2025 19:00 UTC
End Date & Time (UTC) 25/11/2025 00:00 UTC
Service(s) Affected All Thuraya Services on Thuraya 2
Description A service inter­ruption of up to 20 minutes is expected for Thuraya voice and packet services across 54 beams. This activity is related to migrating the services to Thuraya 4 satellite.
Action(s) Required by Users Restart devices should they experience any connec­tivity issues following the maintenance activity.

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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