Planned System Activity: Thuraya Network System Notification

11. März 2022 - 07:03:02 CET

Planned System Activity: New Packet Gateway Migration

Please note that this activity is part of our conti­nuous efforts to upgrade the system to ensure stable and reliable network perfor­mance. It involves upgrading the current packet gateway station to the new packet gateway station. During the activity window, regions highlighted below within Thuraya‑3 coverage will be migrated to the new packet gateway. As a result, all Thuraya packet services will be unavailable for 15 minutes. The window covers pre-migration activity, actual migration, post migration and system monitoring. Any incon­ve­nience due to this activity is regretted.

Service Impact: Potential service inter­ruption of packet services for 15 minutes during system migration.

Planned System Activity: The existing Thuraya‑3 packet gateway station will be upgraded to the new packet gateway station.

Date/time Activity begins: Monday 14th March 2022 18:00 GMT 

Date/time of Activity completion: Monday 14th March 2022 20:00 GMT 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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