Inmarsat engineers are still investigating a unplanned outage affecting I4 prepay services. This is an active investigation, more information will be provided as and when it is available from Inmarsat.
|Service Impacted||Inmarsat I4 Prepay|
|Start Time||15th April 2022 – 20:00 UTC (Approx)|
|Impact to Customers||Currently no Prepay actions can be taken against any I4 Prepay Services. Including, but not limited to, Balance Requests and Top Ups.|
|Further Information||Inmarsat Engineers are currently investigating the cause of the outage. At present, no information has been provided for the cause of the outage, or when a Resolution can be expected. As soon as an update is available, further information will be provided|