The issue with affecting I4 prepay services is still ongoing. Inmarsat engineers are actively working to resolve this unplanned service outage. This is an active investigation, more information will be provided as and when it is available from Inmarsat.
|Service Impacted||Inmarsat I4 Prepay|
|Start Time||15th April 2022 – 20:00 UTC (Approx)|
|Impact to Customers||Currently no Prepay actions can be taken against any I4 Prepay Services. Including, but not limited to, Balance Requests and Top Ups.|
|Further Information||Inmarsat Engineers are currently investigating the cause of the outage. Engineers believed they had resolved the issue however it seems the service is still failing. As soon as an update is available, further information will be provided|