06. Mai 2022 - 18:05:02 CESTVERÖFFENTLICHTMailversand: 2022-05-06 18:05:04

We can confirm the issue affecting Inmarsats I4 Prepay Services has now been resolved.

Service Impacted Inmarsat I4 Prepay
Start Time 5th May 2022 – 17:00 UTC (Approx)
End Time 6th May 2022 – 16:30 UTC 
Impact to Customers No Prepay actions could be taken against any I4 Prepay Services. Including, but not limited to, Activa­tions, Balance Requests and Top Ups.
Further Infor­mation Inmarsat Engineers have confirmed the issue to be resolved.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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