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Planned System Activity: Thuraya Network System Notification

21. Juli 2022 - 08:07:02 CEST

Planned System Activity: Thuraya Network System Notification

Activity

Migration of Thuraya‑2 Mobile Switching Centre (MSC)

Services affected

Circuit switch and narrowband packet services over Thuraya‑2

Satellite impacted

Thuraya‑2

Reason for notification

Potential service inter­ruption of circuit switch and narrowband packet services for 60 minutes during system migration

Start date and time

Monday, 25th July 2022 19:30 GMT

End date and time

Tuesday, 26th July 2022 02:00 GMT

Activity duration

6.5 hours

Please note that this activity is part of our ongoing efforts to upgrade Thuraya’s services and ensure stable and reliable network perfor­mance at all times. It involves upgrading the current Mobile Switching Centre (MSC). As a result, all circuit switch services delivered via Thuraya‑2, including Telephony, SMS, CSD and the narrowband packet (Thura­yaGmPRS), will poten­tially be inter­rupted for appro­xi­mately 60 minutes. The activity window covers pre-migration, actual migration, post migration and system monitoring. Rest assured, active connec­tions of broadband packet services such as Standard-VBR, Streaming-CBR, MARBB, THURAYAIPM2M and custo­mized broadband APN will not be affected. However, new connection requests may not be regis­tered on the network. Any incon­ve­nience caused by this activity is regretted.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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