UNPLANNED SERVICE OUTAGE: Inmarsat – Prepay – Rectified

22. Juli 2022 - 02:07:02 CESTVERÖFFENTLICHTMailversand: 2022-07-22 02:15:04

Inmarsat have confimed that the Prepay Service has now been rectified.

Service Impacted Inmarsat Prepay
Start Time 21/07/2022 appro­xi­m­ately 20:00 UTC
End Time 22/07/2022 00:30
Impact to Customers Currently no Prepay top ups can be applied.
Further Infor­mation Inmarsat Engineers are currently inves­ti­gating the cause of the outage. Further infor­mation will be provided as and when available.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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