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Planned System Activity: Thuraya Network System Notification: Thuraya 2 Network

02. August 2022 - 01:08:02 CEST

Planned System Activity: Thuraya Network System Notifi­cation: Thuraya 2 Network

Activity

Migration of Thuraya‑2 Mobile Switching Centre (MSC)

Services affected

Circuit switch and narrowband packet services over Thuraya‑2

Satellite impacted

Thuraya‑2

Reason for notification

Potential service inter­ruption of circuit switch and narrowband packet services for 60 minutes during system migration

Start date and time

Tuesday 2nd August 2022 19:30 GMT

End date and time

Wednesday 3rd August 2022 02:00 GMT

Activity duration

6.5 hours

Please note that this activity is part of our ongoing efforts to upgrade Thuraya’s services and ensure stable and reliable network perfor­mance at all times. It involves upgrading the current Mobile Switching Centre (MSC). As a result, all circuit switch services delivered via Thuraya‑2, including Telephony, SMS, CSD and the narrowband packet (Thura­yaGmPRS), will poten­tially be inter­rupted for appro­xi­mately 60 minutes. The activity window covers pre-migration, actual migration, post migration and system monitoring. Rest assured, active connec­tions of broadband packet services such as Standard-VBR, Streaming-CBR, MARBB, THURAYAIPM2M and custo­mized broadband APN will not be affected. However, new connection requests may not be regis­tered on the network. Any incon­ve­nience caused by this activity is regretted.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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