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RESOLVED: Inmarsat CDR Degradation

02. November 2022 - 14:11:01 CET

Inmarsat CDR Degra­dation has been Rectified

Start Time: Wednesday 2nd November 2022 04:00 UTC

End time: Wednesday 2nd November 2022 12:32 UTC

The issue with Inmarsat’s CDR delivery has been reported as resolved. It will still take us some time to confirm all CDRs have now been delivered and the back log has been caught up. More infor­mation of the original outage can be found below. 

Original Outage and Impact to Customers: 

Inmarsat’s unplanned degra­dation of their CDR distri­bution continues. we estimates we are appro­xi­mately 12 hours behind in actual CDRs.

This has and will continue to delay all Inmarsat alerts, monitoring/suspensions, high usage reports. Low balance alerts may not function until the problem is resolved.

This may also cause a delay in billing whilst waiting to receive the final CDRs to close October.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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