RESOLVED: Inmarsat CDR Degradation

End time: Wednesday 2nd November 2022 12:32 UTC

The issue with Inmarsat’s CDR delivery has been reported as resolved. It will still take us some time to confirm all CDRs have now been delivered and the back log has been caught up. More infor­mation of the original outage can be found below. 

Original Outage and Impact to Customers: 

Inmarsat’s unplanned degra­dation of their CDR distri­bution continues. we estimates we are appro­xi­m­ately 12 hours behind in actual CDRs.

This has and will continue to delay all Inmarsat alerts, monitoring/suspensions, high usage reports. Low balance alerts may not function until the problem is resolved.

This may also cause a delay in billing whilst waiting to receive the final CDRs to close October.