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Resolved: Unplanned Inmarsat CDR Outage.

16. November 2022 - 10:11:02 CET

Unplanned Inmarsat CDR Outage – Resolved

Start Time: Monday 7th November 2022 11:40

Estimated end time: Monday 14th November 2022 09:00

Inmarsat have confirmed that their CDR flow is back to business as usual and processing within the desired times.

Inmarsat have provided the below statement.

We continue to inves­tigate the cause of the issue in partnership with our 3rd parties and support escala­tions teams. In the meantime, we are conti­nuing to look at perfor­mance across our infra­st­ructure to ensure that our systems are operating as per expected.

We can also confirm we see no loss of data and all threshold based alerts/suspensions are triggering as expected.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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