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INMARSAT UNSCHEDULED OUTAGE

15. Dezember 2022 - 18:12:01 CETVERÖFFENTLICHTMailversand: 2022-12-15 18:20:03

INMARSAT UNSCHEDULED OUTAGE – Data and Voice Prepay Service

Start Time:

Thursday 15th December at 16:04 UTC

End Time: Ongoing

Services affected: Inmarsat Data and Voice Prepay Services

Discription:

We would like to advise that Inmarsat is experi­encing an unsche­duled outage.

This is currently only affecting Prepaid Services for Voice and Data, All other Inmarsat actions remain unaffected.

There will be an update sent as soon as the issue is resolved

We sincerely apologise for any incon­ve­nience this may be causing.

If you have any queries please contact we Global Customer Support on +44 (0) 1493 441 485 or GlobalCustomerSupport@TheweGroup.com.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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