UNPLANNED SERVICE INTERRUPTION: Thuraya 2 Voice and Packet Services

15. April 2023 - 13:04:01 CEST

We would like to advise you of an unplanned service outage affecting Thuraya 2 voice and packet services. 

Services Affected Voice and Packet Services
Regions/Spots/Satellites Affected Thuraya 2
Impact Voice and Packet Services are inter­rupted and not available temporarily.
Date/time activity begins 15th April 2023 08:15 GMT
Date/time activity ends Ongoing
Resolution Service recovery is being under­taken and voice and packet services will be restored gradually – more updates to follow. 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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