We would like to advise you of an update to the unplanned service outage affecting Thuraya 2 voice and packet services.
| Services Affected | Voice and Packet Services |
| Regions/Spots/Satellites Affected | Thuraya 2 |
| Impact | Voice and Packet Services are available once more, however, further testing is ongoing to ensure that service quality is restored. |
| Date/time activity begins | 15th April 2023 08:15 GMT |
| Date/time activity ends | Ongoing |
| Resolution | Service recovery has been undertaken and voice and packet services are now restored – Thuraya are still monitoring the quality of services, particularly when calling from Thuraya to non-Thuraya numbers. Further updates to follow. |
