UPDATE 1 UNPLANNED SERVICE INTERRUPTION: Thuraya 2 Voice and Packet Services

15. April 2023 - 19:04:01 CESTVERÖFFENTLICHTMailversand: 2023-04-15 19:15:04

We would like to advise you of an update to the unplanned service outage affecting Thuraya 2 voice and packet services. 

Services Affected Voice and Packet Services
Regions/Spots/Satellites Affected Thuraya 2
Impact Voice and Packet Services are available once more, however, further testing is ongoing to ensure that service quality is restored. 
Date/time activity begins 15th April 2023 08:15 GMT
Date/time activity ends Ongoing
Resolution Service recovery has been under­taken and voice and packet services are now restored – Thuraya are still monitoring the quality of services, parti­cu­larly when calling from Thuraya to non-Thuraya numbers. Further updates to follow. 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

Gerne senden wir Ihnen die Network-Alerts kostenlos per E‑Mail: Network-Alerts abonnieren