We would like to advise you of an update to the unplanned service outage affecting Thuraya 2 voice and packet services.
|Services Affected||Voice and Packet Services|
|Regions/Spots/Satellites Affected||Thuraya 2|
|Impact||Voice and Packet Services are available once more, however, further testing is ongoing to ensure that service quality is restored.|
|Date/time activity begins||15th April 2023 08:15 GMT|
|Date/time activity ends||Ongoing|
|Resolution||Service recovery has been undertaken and voice and packet services are now restored – Thuraya are still monitoring the quality of services, particularly when calling from Thuraya to non-Thuraya numbers. Further updates to follow.|