Unplanned Inmarsat CDR Outage

10. Mai 2023 - 16:05:02 CESTVERÖFFENTLICHTMailversand: 2023-05-10 16:15:07

Unplanned Inmarsat CDR Outage – Resolved

Start Time: Tuesday 9th May 2023 08:30

Estimated end time: Tuesday 9th May 20:00

Issue resolved all CDRs received and alerting working as expected.

Inmarsat currently have degre­dation of their CDR distri­bution. As a result of this, we are experi­encing delays in receiving CDRs.

These delays prevent we’s ability to provide a timely monitoring service. Therefore there may be delays in all Inmarsat alerts, monitoring/high usage reports and service suspension. Low balance alerts may not function until the problem is resolved.

Inmarsat is working hard to resolve the outage and we will provide further updates as they become avaliable.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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