We would like to inform you of the upcoming planned frequency change system activity on the Thuraya network. Please see below for further details.
|Services Affected||Voice and packet services.|
|Region affected||The highlighted areas in the image attached to this alert, in Thuraya 2 coverage.|
|Impact||Potential interruption of voice and packet services for up to 15 minutes.|
|Start Time||8th of August 2023 22:00 GMT|
|End Time||9th of August 2023 01:00 GMT|
|Action Required||Due to the frequency change terminals may go offline for up to 15 minutes. Thiuraya’s terminals have the abiility to recover automatically. However, if they continue to ‚Search for Network‘ or remain on ‚Acquiring Status‘, a power restart should be performed.|