RESOLVED: Inmarsat – Data and Voice Unscheduled loss of Network service in I‑4 Asia-Pacific

31. August 2023 - 11:08:02 CESTVERÖFFENTLICHTMailversand: 2023-08-31 11:05:07

We is pleased to inform you the the Inmarsat unsche­duled loss of network service in I‑4 Asia-Pacific has now been resolved.

Status Unplanned Outage – Resolved
Network and Service Inmarsat: I‑4 F1 Satellite Asia-Pacific Region


Start Time 31st August 2023 00:22 UTC
End Time 31st August 2023 09:15 UTC
Outage Infor­mation Inmarsat experi­enced a full service outage on their Inmarsat I‑4 F1 Satellite. 

Inmarsat engineers have worked to resolve the issue and have now reported it rectified. 

If you are still experi­encing issues, please restart the affected terminals and re-test. Contact GCTS if issues persist following this. 

We apologise for any incon­ve­nience caused. 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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