Rescheduled Inmarsat: Emergency maintenance service notification – Cloud infrastructure software upgrade 01/09/2023

31. August 2023 - 21:08:02 CESTVERÖFFENTLICHTMailversand: 2023-08-31 21:55:08

We would like to inform you of the forth­coming emergency maintenance to the BGAN network. Inmarsat’s core network hosting the cloud platform at Burum SAS will undergo a maintenance window between 01/09/2023 08:00 and 31/08/2023 10:00 UTC. The process involves upgrading a set of software packages. During the Maintenance Window the service for APNs hosted on the Burum GGSN will be impacted as per the details and timeline reported below. 

Activity: Cloud infra­structure software upgrade
Services Affected: All terminals using APNs hosted on Burum GGSN
Start of Maintenance period: 01 September 2023 – 08:00 UTC
End of Maintenance period: 01 September 2023 – 10:00 UTC
Single or Multiple Outage(s): Single outage of up to 30 minutes
Outage Impact No user traffic or new sessions during outage period
Actions needed by user: None required

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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