We would like to advise you that there is an ongoing unplanned service outage affecting Thuraya Voice and Packet Services.
| Services Affected | Voice and Packet Services |
| Regions/Spots/Satellites Affected | Thuraya 2 |
| Impact | Services are interrupted and currently Voice is not available while packet is degraded |
| Date/time activity begins | Tuesday, 27th August 2024, 16:26 UTC |
| Date/time activity ends | Ongoing |
| Technical reason | Under investigation and troubleshooting |
Additional Information: Please be informed that Thuraya are experiencing service interruption in Thuraya 2 wherein voice service is not available and packet service is degraded. Thuraya’s technical team are investigating the possible cause and working to resolve this unplanned technical problem.
We apologise for any inconvenience.
