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[SERVICE RECOVERY] Unplanned Service Interruption Notification TH02092024 – Thuraya 2 Voice and Packet

03. September 2024 - 06:09:54 CESTVERÖFFENTLICHTMailversand: 2024-09-03 06:21:20

We would like to advise you that the unplanned service outage affecting Thuraya 2 Voice and Packet Services has been resolved.

Services Affected Voice and Packet Services
Regions/Spots/Satellites Affected Thuraya 2
Impact Services are inter­rupted and currently voice services are unavailable and packet services are partially affected
Date/time activity begins Monday, 2nd September 2024, 18:48 UTC
Date/time activity ends Tuesday, 3rd September 2024, 00:30 UTC

We apologise for any inconvenience.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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