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Inmarsat: Controlled Site Switch – EMEA: RNS21-> RNS4

10. September 2024 - 08:09:47 CESTVERÖFFENTLICHT

We would like to advise you of an upcoming site switch being performed by Inmarsat in the EMEA region.

Activity: Site switchover EMEA
Services Affected: BGAN/FB/SB/SB‑S 1.0/SB‑S 2.0/ IRIS
Start of Maintenance period: 18/09/2024, 2100 UTC
End of Maintenance period: 18/09/2024, 2359 UTC
Single or Multiple Outage(s): Single, up to 1 minute.
Outage Impact The Enhanced Site Switch (ESS) will keep the service inter­ruption for each user terminal to below 1 minute within the maintenance window. Although the expected inter­ruption per terminal is single, a limited number of terminals could require a longer period of time to re-acquire the network. In some circum­s­tances terminals that fail to rejoin this region may switch to another if available.
Actions needed by user: Restart the terminal if it doesn’t acquire after 15 minutes.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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