We would like to inform you that Thuraya will be performing a Value Added System (Vas) Upgrade affecting some services. Details can be found below.
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Activity
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Thuraya Value Added System (VAS) Upgrade
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Services affected
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Thuraya Prepaid Refill and shortcode SMS Tracking Services.
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Impact
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Interruption of the following services during the initial period of the activity window:
Service: Outage(mins):
Short code SMS Tracking 15
SMS and Web-based Refill 60
Cloud Refill and E‑Wallet 60
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Start date and time
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Wednesday, 13th November 2024 17:00 GMT
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End date and time
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Wednesday, 13th November 2024 20:00 GMT
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Maintenance window duration
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3 hours
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This activity is part of Thuraya’s ongoing efforts to improve the service quality and performance of Thuraya SMS services. There will be service interruption of 20 minutes in the middle of the activity window for Thuraya SMS Services (including customized shortcodes). The duration of the activity window includes the implementation, post activity testing and monitoring.
