We would like to advise you that there will be a planned system activity related to the Packet Gateway System affecting Thuraya 2 Packet Services.
| Services Affected | Packet Services |
| Regions/Spots/Satellites Affected | Thuraya 2 |
| Impact | There will be 20 minutes of service interruption of both narrow and wide bands Thuraya Packet services |
| Date/time activity begins | Wednesday 4th December 2024, 19:00 GMT |
| Date/time activity ends | Thursday 5th December 2024 00.00 GMT |
| Technical reason | 4G features enablement in the Thuraya Packet Gateway. |
This activity is part of Thuraya’s ongoing efforts to improve the service quality and performance of Thuraya Packet Services. There will be a service interruption of 20 minutes in the middle of the activity window for Thuraya Packet Services (ThurayaGmPRS and ThurayaIP, including customized APN). The duration of the activity window includes implementation, post activity testing and monitoring. It is recommended to restart the packet terminal in case of experiencing any difficulty in establishing packet session after the activity.
We apologise for any inconvenience.
