We would like to notify you of planned maintenance windows affecting the OneWeb Network.
| Activity | Planned Maintenance |
|---|---|
| Start Date & Time (UTC) | Monday 06th October 2025 00:00 UTC |
| End Date & Time (UTC) | Thursday 09th October 2025 00:00 UTC |
| Service(s) Affected | OneWeb Network |
| Description | OneWeb will be conducting Expedited constellation ring morphing to mitigate service gaps and improve service availability (with service improvements more visible in the subequatorial regions). Risk of service interruption when the User Terminal is performing a warm start while in view of the satellites affected by the activity. Likelihood of a service impact is low, however, it is recommended to update the latest LTEF to the User Terminal during the maintenance window whenever possible. |
| Action(s) Required by Users | Users will be required to update the terminal with the latest LTEF file if their service does not come online after 15 minutes during warm start of the equipment. |
| Activity | Planned Maintenance |
|---|---|
| Start Date & Time (UTC) | Tuesday 21st October 2025 00:00 UTC |
| End Date & Time (UTC) | Friday 24th October 2025 00:00 UTC |
| Service(s) Affected | OneWeb Network |
| Description | OneWeb will be conducting constellation ring morphing to mitigate service gaps and improve service availability (with service improvements more visible in the subequatorial regions). Risk of service interruption when the User Terminal is performing a warm start while in view of the satellites affected by the activity. Likelihood of a service impact is low, however, it is recommended to update the latest LTEF to the User Terminal during the maintenance window whenever possible. |
| Action(s) Required by Users | Users will be required to update the terminal with the latest LTEF file if their service does not come online after 15 minutes during warm start of the equipment. |
There is a risk of service interruption when the User Terminal is performing a warm start while in view of the satellites affected by the activity. The likelihood of a service impact is low, however, it is recommended to update the latest LTEF to the User Terminal during the maintenance window whenever possible.
We apologise for any inconvenience caused by this.
