we would like to notify you of a planned maintenance window affecting Thuraya 2 Voice and Packet Services
| Activity | Planned Maintenance |
|---|---|
| Start Date & Time (UTC) | 3rd December 2025 19:00 UTC |
| End Date & Time (UTC) | 4th December 2025 00:00 UTC |
| Service(s) Affected | Thuraya 2 voice and packet services. |
| Description | A service interruption of up to 20 minutes is expected for Thuraya voice and packet services across 54 beams, partially impacting the countries listed below. This activity is related to migrating the services to the Thuraya 4 satellite. |
| Action(s) Required by Users | We recommend users restart their devices should they experience any connectivity issues following the maintenance activity. |
List of impacted countries: Afghanistan, Kuwait, Congo Democratic, Russian Federation, Burundi, Mozambique Channel, Gulf of Oman, Sweden, Arabian Sea, Kyrgyzstan, Finland, Rwanda, Cameroon, Nigeria, India, Tajikistan, Aral Sea, Madagascar, Gabon, Saudi Arabia, Caspian Sea, North Atlantic Ocean, Indian Ocean, Tanzania, Azerbaijan, Malawi, Georgia, Seychelles, Central African Republic, Norway, Iran, The Gulf, Baltic Sea, Maldives, Guinea Equatorial, Somalia, China, Norwegian Sea, Iraq, Turkmenistan, Barents Sea, Mozambique, Gulf of Guinea, South Atlantic Ocean, Congo, Pakistan, Kara Sea, Kazakhstan, Zambia, Zimbabwe, Kenya, Uzbekistan.
We apologise for any inconvenience caused by this.
