Network-Alerts
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UNPLANNED SERVICE OUTAGE – THURAYA 2 VOICE SERVICES

24. Mai 2026 - 22:05:45 CESTVERÖFFENTLICHTMailversand: 2026-05-24 22:39:17

We would like to notify you of an Unplanned Service Outage affecting Thuraya 2 – Voice services are currently not available whilst packet services are partially affected

Activity Unplanned Service Outage
Status Ongoing
Start Date & Time (UTC) Sunday 24th May 2026 18:42 UTC
Estimated End Date & Time (UTC) No ETA
Service(s) Affected Thuraya voice services are currently not available and packet services are partially affected. 
Description Thuraya are currently facing an unplanned service outage on voice services and seeing packet services being partially affected. This issue is currently being inves­ti­gated and trouble­shooting is now being actioned. 
Action(s) Required by Users None

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated
  • RNS = Radio network subsystems (IT system at a ground station)
  • SAS = Satellite Access Station (ground station)

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