we would like to notify you of a planned maintenance window affecting Inmarsat BGAN / FBB / GSPS (IsatPhone)
| Activity | Planned Maintenance |
|---|---|
| Start Date & Time (UTC) | Friday 11th September 2026 13:30 UTC – 15:00 UTC |
| End Date & Time (UTC) | Tuesday 15th September 2026 13:30 UTC – 15:00 UTC |
| Service(s) Affected | Inmarsat BGAN / FBB / GSPS (IsatPhone) services in the APAC region |
| Description | The I4F2 spacecraft, located at orbital slot 143.5E and serving the APAC region, has entered solar eclipse season on 16th August 2026 and will exit on 9th October 2026. During this period, available satellite power will be actively managed to guarantee and protect services in the best possible way. As a result, some services will not be available during the eclipse window.There will be a single outage daily of up to 90 minutes between 13:30 UTC – 15:00 UTC.During this period service is not available. In overlapping coverage areas, terminals may automatically switch to an alternate satellite, or users can manually repoint their antenna to maintain service continuity. |
| Action(s) Required by Users | Restart the terminal if it doesn’t acquire at the end of daily activity |
We apologise for any inconvenience caused by this.
