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UNPLANNED SERVICE OUTAGE — THURAYA 2 VOICE AND PACKET SERVICES

05. May 2026 - 07:05:33 CESTVERÖFFENTLICHTMailversand: 2026-05-05 07:12:06

We would like to notify you of an Unplanned Service Outage affecting Thuraya 2 Voice and Packet Services.

Activity Unplanned Service Outage
Status Ongoing
Start Date & Time (UTC) Tuesday 5th May 2026 04:03 UTC
Estimated End Date & Time (UTC) No ETA
Service(s) Affected Thuraya 2 Voice and Packet services.
Description Thuraya are experi­encing a service inter­ruption in Thuraya 2 where services are inter­rupted and currently Voice is not available while packet is partially affected.
Action(s) Required by Users None

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated
  • RNS = Radio network subsystems (IT system at a ground station)
  • SAS = Satellite Access Station (ground station)

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