Here we list the outages reported to us at Iridium, Thuraya and Inmarsat. Even if we wish it differently, this list may not be complete. Also we cannot take over any guarantee.
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24.03.2025 21:28:37Inmarsat: Emergency Payload Maintenance — Reschedule 6F1 — 25/03/2025: We would like to advise you of the rescheduled Emergency Payload Maintenance in the IOE region. All services will be unavailable for the duration of the emergency activity. Activity: Emergency Payload Maintenance for 6F1 Services Affected: ALL L‑Band services over the Indian Ocean East (IOE) region Start of Maintenance period: 25/03/2025, 17:00 UTC End of Maintenance period: 25/03/2025… […] read more
24.03.2025 14:58:16PLANNED SYSTEM ACTIVITY: Thuraya SMS Centre Migration: We would like to advise you that there will be a planned system activity related to Thuraya’s SMS Centre. This will affect all Thuraya SMS services. Services Affected Thuraya SMS Centre Impact 20 minutes service interruption on Thuraya SMS services Date/time activity begins Tuesday, April 8th, 2025, 19:00 GMT Date/time activity ends Wednesday, April 9th, 2025, 00:00 GMT Activity duration… […] read more
24.03.2025 06:29:49Inmarsat: Emergency Payload Maintenance — 6F1 — 24/03/2025: We would like to advise you of the forthcoming emergency payload maintenance on 6F1. All services will be unavailable for the duration of the emergency activity. Activity: Emergency Payload Maintenance for 6F1 Services Affected: ALL L‑Band services Start of Maintenance period: 24/03/2025, 17:00 UTC End of Maintenance period: 24/03/2025 22.00 UTC Single or Multiple Outage(s): Single outage, 5 Hours Outage… […] read more
15.03.2025 23:22:32UNPLANNED SERVICE INTERRUPTION: Thuraya — Voice and Packet Services — RESOLVED: We would like to advise you that the unplanned service outage affecting Thuraya Voice and Packet Services is now Resolved. Services Affected Voice and Packet Services Regions/Spots/Satellites Affected Thuraya 2 Impact Services are interrupted and currently Voice is not available while packet is degraded Date/time activity begins Saturday 15th March 2025, 16:15 UTC Date/time… […] read more
15.03.2025 21:11:35UNPLANNED SERVICE INTERRUPTION: Thuraya 2 — Voice and Packet Services: We would like to advise you that there is an ongoing unplanned service outage affecting Thuraya 2 Voice and Packet Services. Services Affected Voice and Packet Services Regions/Spots/Satellites Affected Thuraya 2 Impact Services are interrupted and currently voice services are unavailable and packet services are partially affected Date/time activity begins Saturday, 15th March… […] read more
13.03.2025 08:45:06Inmarsat-4F2 (APAC Satellite) Performance Issues: We would like to inform of the ongoing performance issues in the APAC region. Activity: During eclipse seasons, electrical power management and thermal effects on Inmarsat-4F2 (APAC satellite) can cause short term changes in the performance of Inmarsat services on APAC. Services Affected: BGAN / M2M / FBB Estimated end time: 23/03/2025 Impact: All services connected… […] read more
27.11.2024 08:43:05PLANNED SYSTEM ACTIVITY: Thuraya 2 Packet Services: We would like to advise you that there will be a planned system activity related to the Packet Gateway System affecting Thuraya 2 Packet Services. Services Affected Packet Services Regions/Spots/Satellites Affected Thuraya 2 Impact There will be 20 minutes of service interruption of both narrow and wide bands Thuraya Packet services Date/time activity begins… […] read more
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19.11.2024 11:03:25Iridium & Inmarsat — PLANNED MAINTENANCE: We would like to advise you we will be performing essential maintenance on our Network routed out of our London POP. More information can be found below. Activity Planned Maintenance Date Monday 25th November 2024 Start Time 12:00 UTC End Time 14:00 UTC Services Affected OneWeb Terminals Inmarsat BGAN/FBB Iridium Certus/Openport VSAT Terminals Impact Multiple periods… […] read more
19.11.2024 08:30:12Planned Maintenance — Iridium SBD: We would like to advise you that the Iridium SBD Service will be undergoing maintenance. No outage is expected during this window. Service Status SBD Maintenance Service(s) Impacted Iridium SBD Services SBD — DirectIP Mobile OriginatedSBD — DirectIP Mobile TerminatedSBD — Email Mobile OriginatedSBD — Email Mobile Terminated Start Time Thursday, November… […] read more
09.11.2024 15:22:45PLANNED SYSTEM ACTIVITY: Thuraya 2 Packet Services: We would like to advise you that there will be a planned system activity related to the Packet Gateway System affecting Thuraya 2 Packet Services. Services Affected Packet Services Regions/Spots/Satellites Affected Thuraya 2 Impact There will be 20 minutes of service interruption of both narrow and wide bands Thuraya Packet services Date/time activity… […] read more
08.11.2024 09:18:52Planned System Activity — Thuraya Value Added System (VAS) Upgrade: We would like to inform you that Thuraya will be performing a Value Added System (Vas) Upgrade affecting some services. Details can be found below. Activity Thuraya Value Added System (VAS) Upgrade Services affected Thuraya Prepaid Refill and shortcode SMS Tracking Services.… […] read more
31.10.2024 06:58:56Planned System Activity — Thuraya SMS Service Notification , November 11, 2024: Planned System Activity — Thuraya SMS Service Notification Activity Thuraya SMS Service Notification Services affected Thuraya SMS Service Impact There will be a 20 minutes service interruption of Thuraya SMS services Start date and time Monday, 11th November 2024 19:00 UTC End date and time Monday, 11th November 2024 23:00 UTC Maintenance window duration 2 hours This activity is part of Thuraya’s ongoing efforts… […] read more
14.10.2024 20:41:41PLANNED SERVICE INTERRUPTION: Thuraya 2 Packet Services: We would like to advise you that there will be a planned service outage affecting Thuraya 2 Packet Services. Services Affected Packet Services Regions/Spots/Satellites Affected Thuraya 2 Impact There will be 25 minutes of service interruption of both narrow and wide bands Thuraya Packet services Date/time activity begins Monday, 21st October 2024, 19:00 GMT Date/time… […] read more
12.10.2024 07:14:33Inmarsat: Unscheduled Outage — I‑4 Americas & I‑6 F1 IOE 11/10/2024 — ONGOING: We would like to advise that the Unscheduled loss of Network service in 6F1 IOE for BGAN/BGAN M2M/FB/SB Data and Voice is ongoing. Activity: Unscheduled loss of Network service Services Affected: I‑4 Americas and I‑6 F1 IOE regions Start of outage period: 11/10/2024, 09:00 UTC End of outage period: Ongoing Single or Multiple Outage(s): Loss… […] read more
11.10.2024 14:11:59Inmarsat: Unscheduled Outage — I‑4 Americas & I‑6 F1 IOE 11/10/2024: We would like to advise you that Viasat + Inmarsat are currently experiencing an Unscheduled loss of Network service in I‑4 Americas and I‑6 F1 IOE for BGAN/BGAN M2M/FB/SB services. Activity: Unscheduled loss of Network service Services Affected: I‑4 Americas and I‑6 F1 IOE regions Start of outage period: 11/10/2024, 09:00 UTC End of outage period:… […] read more
04.10.2024 07:04:04RESOLVED Inmarsat: Unscheduled Outage — I‑4 Americas & I‑4 Asia Pacific 03/10/2024: We would like to advise you that the Viasat + Inmarsat Unscheduled loss of Network service in I‑4 Americas and I‑4 Asia-Pacific regions has now been resolved. Activity: Unscheduled loss of Network service Services Affected: I‑4 Americas and I‑4 Asia-Pacific regions Start of outage period: 03/10/2024, 18:55 UTC End of outage period: 03/10/2024, 20:39 UTC… […] read more
03.10.2024 21:37:38Inmarsat: Unscheduled Outage — I‑4 Americas & I‑4 Asia Pacific 03/10/2024: We would like to advise you that Viasat + Inmarsat are currently experiencing an Unscheduled loss of Network service in I‑4 Americas and I‑4 Asia-Pacific regions for BGAN/BGAN M2M/FB/SB services. Activity: Unscheduled loss of Network service Services Affected: I‑4 Americas and I‑4 Asia-Pacific regions Start of outage period: 03/10/2024, 18:55 UTC End of outage… […] read more
12.09.2024 13:25:50Inmarsat Planned Maintenance: We would like to inform you about the upcoming Inmarsat Planned Maintenance scheduled from Friday,13th September 12:00 UTC to Thursday, 19th September 13:00 UTC due to an Inmarsat migration to a new provisioning system. This outage will significantly impact numerous services for an extended period of time (6 days). Service Impact: During this period, it will… […] read more
10.09.2024 08:48:47Inmarsat: Controlled Site Switch — EMEA: RNS21-> RNS4: We would like to advise you of an upcoming site switch being performed by Inmarsat in the EMEA region. Activity: Site switchover EMEA Services Affected: BGAN/FB/SB/SB‑S 1.0/SB‑S 2.0/ IRIS Start of Maintenance period: 18/09/2024, 2100 UTC End of Maintenance period: 18/09/2024, 2359 UTC Single or Multiple Outage(s): Single, up to 1 minute. Outage Impact The Enhanced Site Switch (ESS)… […] read more
03.09.2024 06:18:54[SERVICE RECOVERY] Unplanned Service Interruption Notification TH02092024 — Thuraya 2 Voice and Packet: We would like to advise you that the unplanned service outage affecting Thuraya 2 Voice and Packet Services has been resolved. Services Affected Voice and Packet Services Regions/Spots/Satellites Affected Thuraya 2 Impact Services are interrupted and currently voice services are unavailable and packet services are partially affected Date/time activity begins Monday, 2nd September 2024, 18:48 UTC… […] read more
