Here we list the outages reported to us at Iridium, Thuraya and Inmarsat. Even if we wish it differently, this list may not be complete. Also we cannot take over any guarantee.
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21.09.2023 01:35:02Inmarsat: Planned Maintenance — Live Cutover to Paumalu Ericsson vMSC — 27/09/23: We would like to inform you of upcoming planned maintenance on the voice network. As part of customer service improvements Inmarsat's engineers will bring the new Paumalu vMSC into service. This activity will affect all BGAN and GSPS traffic including new circuit switched registrations along with Aero Voice traffic for a period of up to 20 minutes. […] read more
20.09.2023 16:30:02Inmarsat 4F2 L‑Band Changes 19/09/23: We would like to advise you of the forthcoming change on 4F2. As anticipated in the previous Service Notification, as part of customer service improvements, Inmarsat engineers will adopt the Sat ID identifier “3” that is currently used by I4F2 (MEAS) on the I6F1 (IOE), at the end of this activity all BGAN services over I4F2 will cease. […] read more
16.09.2023 15:35:02Emergency Planned Activity — Thuraya Core Network System Notification: Emergency Planned Activity - Thuraya Core Network System Notification […] read more
06.09.2023 01:25:02POSTPONED Inmarsat: Planned Maintenance — New Paumalu vMSC Implementation — 06/09/23: We would like to inform you of the upcoming planned maintenance on the voice network. As part of customer service improvements Inmarsat's engineers will bring the new Paumalu vMSC into service. This activity will affect all BGAN and GSPS traffic including new registrations along with Aero Voice traffic for a period of up to 20 minutes. […] read more
05.09.2023 01:25:01Notice of Planned BGAN/FB/SB Site Switch — 4F2 — MEAS — 12/09/23: We would like to advise you of the forthcoming maintenance in MEAS region. As part of customer service improvements Inmarsat engineers will perform tests to the Fucino vSGSN on RNS4. During this period terminals will remain in network however data traffic may be impacted as reported below. […] read more
31.08.2023 21:55:02Rescheduled Inmarsat: Emergency maintenance service notification — Cloud infrastructure software upgrade 01/09/2023: We would like to inform you of the forthcoming emergency maintenance to the BGAN network. Inmarsat's core network hosting the cloud platform at Burum SAS will undergo a maintenance window between 01/09/2023 08:00 and 31/08/2023 10:00 UTC. The process involves upgrading a set of software packages. During the Maintenance Window the service for APNs hosted on the Burum GGSN will be impacted as per the details and timeline reported below. […] read more
31.08.2023 11:05:02RESOLVED: Inmarsat – Data and Voice Unscheduled loss of Network service in I‑4 Asia-Pacific: We is pleased to inform you the the Inmarsat unscheduled loss of network service in I-4 Asia-Pacific has now been resolved. […] read more
31.08.2023 04:35:04UNPLANNED OUTAGE: Inmarsat – Data and Voice Unscheduled loss of Network service in I‑4 Asia-Pacific: Inmarsat are currently experiencing an Ongoing Unplanned Outage on their I-4 F1 Satellite affecting voice and Data on BGAN/FBB/SB terminals. […] read more
31.08.2023 02:20:02Inmarsat: Planned Maintenance — New Paumalu vMSC Implementation — 06/09/23: We would like to inform you of the upcoming planned maintenance on the voice network. As part of customer service improvements Inmarsat's engineers will bring the new Paumalu vMSC into service. This activity will affect all BGAN and GSPS traffic including new registrations along with Aero Voice traffic for a period of up to 20 minutes. […] read more
29.08.2023 02:05:01Inmarsat: Emergency maintenance service notification — Cloud infrastructure software upgrade 31/08/2023: We would like to inform you of the forthcoming emergency maintenance to the BGAN network. Inmarsat's core network hosting the cloud platform at Burum SAS will undergo a maintenance window between 31/08/2023 08:00 and 31/08/2023 10:00 UTC. The process involves upgrading a set of software packages. During the Maintenance Window the service for APNs hosted on the Burum GGSN will be impacted as per the details and timeline reported below. […] read more
29.08.2023 01:50:02Inmarsat: Emergency Maintenance — I6F1 29/08/2023: We would like to inform you of the emergency maintenance on I6F1. As part of Inmarsat's customer service improvements, Inmarsat engineers will perform emergency maintenance that will cause traffic interruptions for terminals in the IOE ocean region. During this period existing channels will not be available, and it will not be possible to allocate new traffic channels. […] read more
23.08.2023 07:55:02Inmarsat: Emergency Maintenance — I6F1 23/08/2023: We would like to inform you of the emergency maintenance on I6F1. As part Inmarsat's customer service improvements, Inmarsat engineers will perform a maintenance that will cause traffic interruptions for terminals in the IOE ocean region. During this period existing channels will not be available, and it will not be possible to allocate new traffic channels. […] read more
03.08.2023 06:25:02Planned System Activity Notification — Thuraya 2 Frequency Configuration Management,: We would like to inform you of the upcoming planned frequency change system activity on the Thuraya network. Please see below for further details. […] read more
26.07.2023 22:55:02Planned Maintenance — Iridium Certus Provisioning: We would like to advise you that Iridium Certus provisioning will be undergoing maintenance. […] read more
14.07.2023 13:05:02IMPORTANT ANNOUNCEMENT: Repointing BGAN Land Terminals #1: We are writing to inform you of Inmarsat's decision to accelerate the introduction of their Inmarsat-6 F1 satellite across the East Asia and Pacific region which means you or your customers will need to take some action to repoint BGAN Fixed Land Terminals to ensure service continuity from their current terminal location. […] read more
19.05.2023 02:30:02Planned Maintenance — Iridium PTT Command Centre and Push To Talk: We would like to advise you that the Iridium PTT Command Centre and Push To Talk Services will be undergoing maintance. Iridium will take every step possible to minimise potential impact to service availability during this maintenance window. […] read more
10.05.2023 16:15:02Unplanned Inmarsat CDR Outage: Unplanned Inmarsat CDR Outage - Resolved […] read more
26.04.2023 19:25:02RESOLVED — INTERMITTENT SERVICE: BGAN/FB Data Connections: We can confirm the issue causing customers to be unable to initialise a Data Session via their we provided BGAN and Fleet Broadband Services has now been resolved. […] read more
26.04.2023 17:05:02INTERMITTENT SERVICE: BGAN/FB Data Connections: We are aware of an issue that is causing customers to be unable to initialise a Data Session via their we provided BGAN and Fleet Broadband Services. […] read more
