Network-Alerts
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PLANNED MAINTENANCE — THURAYA‑4 — 4G PACKET SERVICES

13. July 2026 - 19:07:03 CESTVERÖFFENTLICHTMailversand: 2026-07-13 19:01:39

We would like to notify you of a planned mainte­nance window affecting Thuraya‑4 4G packet services.

Activity Planned Mainte­nance
Start Date & Time (UTC) Tuesday 14th July 2026 19:00 UTC
End Date & Time (UTC) Tuesday 14th July 2026 19:15 UTC
Service(s) Affected Thuraya‑4 4G packet services.
Description Thuraya are installing a new patch relating to the 4G packet services upgrade. The expected impact is to affect Thuraya‑4 4G packet services only.There is expected to be a 15 minute inter­ruption to these services. This mainte­nance window includes imple­men­tation, post activity testing and monitoring.
Action(s) Required by Users If any diffi­culty is experi­enced after this mainte­nance window, we recommend restarting the packet terminal.

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated
  • RNS = Radio network subsystems (IT system at a ground station)
  • SAS = Satellite Access Station (ground station)

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