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Inmarsat — Service outage and degradation — EMEA — RESOLVED

28. July 2021 - 03:07:01 CESTVERÖFFENTLICHTMailversand: 2021-07-28 03:15:02

We would like to update you on the planned recovery work to restore the EMEA satellite to full operation. 

Please be advised that Inmarsat‑C and Classic Aero services were success­fully transi­tioned from the contin­gency config­u­ration back to the EMEA satellite between July 27th 2355UTC and July 28th 0030UTC.

This completes the recon­fig­u­ration of the EMEA satellite to normal opera­tions. Our teams will continue to monitor services closely to ensure perfor­mance and address any residual issues.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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