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Inmarsat: Unscheduled Outage — I‑4 Americas & I‑4 Asia Pacific 03/10/2024

03. October 2024 - 21:10:38 CESTVERÖFFENTLICHTMailversand: 2024-10-03 22:18:13

 

We would like to advise you that Viasat + Inmarsat are currently experi­encing an Unscheduled loss of Network service in I‑4 Americas and I‑4 Asia-Pacific regions for BGAN/BGAN M2M/FB/SB services.

 

 

Activity: Unscheduled loss of Network service
Services Affected: I‑4 Americas and I‑4 Asia-Pacific regions
Start of outage period: 03/10/2024, 18:55 UTC
End of outage period: Ongoing
Single or Multiple Outage(s): Loss of Network
Outage Impact  

Data and voice services in the I‑4 Americas and I‑4 Asia-Pacific regions

 

Actions needed by user:  

None

 

 

Inmarsat are currently inves­ti­gating this issue and we will provide further updates as soon as we have more information.

 

We would like to take this oppor­tunity to apologise for any incon­ve­nience this service inter­ruption may cause.

 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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