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RESOLVED Inmarsat: Unscheduled Outage — I‑4 Americas & I‑4 Asia Pacific 03/10/2024

04. October 2024 - 07:10:04 CESTVERÖFFENTLICHTMailversand: 2024-10-04 07:05:07

 

We would like to advise you that the Viasat + Inmarsat  Unscheduled loss of Network service in I‑4 Americas and I‑4 Asia-Pacific regions has now been resolved.

 

 

Activity: Unscheduled loss of Network service
Services Affected: I‑4 Americas and I‑4 Asia-Pacific regions
Start of outage period: 03/10/2024, 18:55 UTC
End of outage period: 03/10/2024, 20:39 UTC
Single or Multiple Outage(s): Loss of Network
Outage Impact  

Data and voice services in the I‑4 Americas and I‑4 Asia-Pacific regions

 

Actions needed by user:  

None

 

 

Inmarsat has inves­ti­gated this loss of service and has advised this is now resolved.

 

We would like to take this oppor­tunity to apologise for any incon­ve­nience this service inter­ruption had caused.

 

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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