We would like to advise you that there will be a planned service outage affecting Thuraya 2 Voice and Packet Services.
| Services Affected | Voice and Packet Services |
| Regions/Spots/Satellites Affected | Thuraya 2 |
| Impact | Service interruption for a maximum of 60 minutes during the activity window only for the new connection requests but there will be no impact on the existing connections. |
| Date/time activity begins | Tuesday, May 6 2025 22:00 GMT |
| Date/time activity ends | Tuesday, May 7 2025 00:00 GMT |
| Technical reason | Satellite Operations Planned Maintenance |
Additional Information: We recommend that you kindly advise your end-customers to restart their devices if they experience any difficulty in connecting to the network after the maintenance activity.
We apologise for any inconvenience.
