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UNPLANNED MAINTENANCE — THURAYA NETWORK [RESOLVED]

14. October 2025 - 13:10:39 CESTVERÖFFENTLICHTMailversand: 2025-10-14 13:36:08

we would like to notify you of an Unplanned Service Outage affecting Thuraya Voice and SMS Services

Activity Unplanned Service Outage
Status Resolved
Start Date & Time (UTC) Tuesday 14th October 2025 05:00 UTC
Estimated End Date & Time (UTC) Tuesday 14th October 2025 11:10 UTC
Service(s) Affected Thuraya Voice and SMS Services
Description Thuraya is currently experi­encing an unplanned service inter­ruption affecting services that use the Thuraya RHCP antenna. Their engineers are inves­ti­gating the cause and working to resolve the issue as soon as possible
Action(s) Required by Users None

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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