Network-Alerts
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PLANNED MAINTENANCE — AST NETWORKS LONDON POP

19. November 2025 - 08:11:01 CETVERÖFFENTLICHTMailversand: 2025-11-19 08:12:30

We would like to notify you of an essential planned mainte­nance window affecting all services running through our London POP.

Activity Planned Mainte­nance
Start Date & Time (UTC) Thursday 20th November 2025 11:30 UTC
End Date & Time (UTC) Thursday 20th November 2025 13:30 UTC
Service(s) Affected All terminals via London POP.
Description The essential mainte­nance window will impact customers on Iridium Certus/IOP, Inmarsat BGAN/FBB, Thuraya IP, VSAT services utilising the Space-Norway Network, OneWeb terminals and customer VPN’s. During this mainte­nance window there is a risk of brief inter­ruption to services and connec­tivity to customer VPN’s.
Action(s) Required by Users Once mainte­nance is completed, connec­tivity will automat­i­cally re-establish.

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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