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UNPLANNED MAINTENANCE — THURAYA 2 VOICE AND PACKET

21. November 2025 - 19:11:40 CETVERÖFFENTLICHTMailversand: 2025-11-21 19:47:06

We would like to notify you of an Unplanned Service Outage affecting Thuraya 2 Voice and Packet Services.

Activity Service Outage
Status Ongoing
Start Date & Time (UTC) Friday 21st November 2025 17:04 UTC
Estimated End Date & Time (UTC) No ETA
Service(s) Affected Thuraya 2 Voice and Packet
Description Thuraya are experi­encing a service inter­ruption in Thuraya 2 wherein voice service is not available and packet service is partially effected.
Action(s) Required by Users None

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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