Network-Alerts
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NETWORK MAINTENANCE — THURAYA 2 VOICE, SMS & PACKET SERVICES

28. January 2026 - 08:01:02 CETVERÖFFENTLICHTMailversand: 2026-01-28 08:16:30

We would like to notify you of a planned mainte­nance window affecting Thuraya 2 voice, SMS and packet services

Activity Planned Mainte­nance
Start Date & Time (UTC) Tuesday 3rd February 2026 13:00 UTC
End Date & Time (UTC) Tuesday 3rd February 2026 18:00 UTC
Service(s) Affected Thuraya 2 voice, SMS and packet services
Description Thuraya will be performing a planned network migration activity from Thuraya 2 to Thuraya 4. This activity is expected to affect all services.
Action(s) Required by Users If any issues arise, Thuraya recom­mends rebooting any affected devices or terminals, or performing a factory reset.

We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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