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UNPLANNED MAINTENANCE — ONEWEB NETWORK — RESOLVED

06. November 2025 - 09:11:55 CETVERÖFFENTLICHTMailversand: 2025-11-06 09:44:12

we would like to notify you of an Unplanned Service Outage affecting OneWeb Network

Activity Unplanned Service Degradation
Status Resolved
Start Date & Time (UTC) 4th November 2025 21:46 UTC
Estimated End Date & Time (UTC) 5th November 2025 00:45 UTC
Service(s) Affected OneWeb Network
Description OneWeb are currently experi­encing a service degradation
Action(s) Required by Users None

The degra­dation was resolved 5th November 2025 00:45 UTC, however resolution has only recently been confirmed. We apologise for any incon­ve­nience caused by this.

Abbreviations and their meaning

  • Americas I-4 = Satelite responsible for the region of North- and Southamerica
  • APAC = Asia Pacific
  • BGAN = Broadband Global Area Network. Inmarsat service for BGAN devices
  • CDR = Call Detail Record
  • EMEA = Satellite responsible for the region of European Middle East Africa
  • FB or FBB = FleetBroadBand. Inmarsat service for FBB devices
  • GSPS = Global Satellite Phone Service. Inmarsat voice service for IsatPhone
  • IRIS = Remote monitoring and control system
  • SB or SBB = SwiftBroadBand. Inmarsat service for SBB devices
  • TBC = To be confirmed
  • UTC = Universal Time Coordinated

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