We can confirm the issue causing customers to be unable to initialise a Data Session via their we provided BGAN and Fleet Broadband Services has now been resolved.
| Service(s) Impacted: | Inmarsat BGAN / FleetBroadband / FleetOne |
| Start Time: | 26th April 2023 11:30UTC |
| End Time: | 26th April 2023 17:11UTC |
| Impact: | Customers may be unable to Initialise Data Sessions on there IP data services. |
| Additional Information: | we engineers had found one of their data storage servers had failed. The information was transfered to their back-up servers which has resolved the issue. |
| Action for Customers: | A restart of manual data sessions may be required. |
We apologise for any inconvenience this may cause.
