We would like to advise you that on the 24th of January 2024 at 06:48UTC a Single Event Upset (SEU) affected the Digital Payload of the 6F1 satellite causing an outage of BGAN, Classic Aero, IDP services and degradation of GSPS service in the IOE Ocean Region.
An investigation was immediately launched by Inmarst with recovery procedures initiated at approximately 09:00UTC and successfully completed at 09:29UTC when full service was restored. We can confirm that satellite payload is operating nominally and no damage occurred as a result of the SEU
| Activity: | Unscheduled Outage |
| Services Affected: | BGAN/FB/SB services operating in IOE region. |
| Start of Maintenance period: | 24/01/2024, 06:48 UTC |
| End of Maintenance period: | 24/01/0224, 09:29 UTC |
| Single or Multiple Outage(s): | Single |
| Outage Impact | Loss of Data and Voice for BGAN/FB/SB services |
| Actions needed by user: | None |
